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Welcome to Samsung Support
📞 Phone Support Hours
Available: Monday to Friday, 08:00 – 20:00
Closed: Sundays, December 25 & 26, and January 1
Contact UsProduct Support
Get help, find answers, download drivers, manuals and more.
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Samsung Service Online
Chat to Samsung Agent
![Chat to Samsung Agent]()
![Chat to Samsung Agent]()
Let our capable Samsung agents help you to find a online service solution
Warranty Checker
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![]()
Samsung warranty checker offer self service to check if your product is active
Find a Service Centre nearby
![Find a Service Centre nearby]()
![Find a Service Centre nearby]()
Samsung service centers around Africa Can help you with anything, from a cracked screen to software upgrades. Visit your nearest Samsung service center or give us a call today
Remote Support
![Remote Support]()
![Remote Support]()
Enables one of our specially trained technicians to remotely view & control your Samsung TV and smartphone to directly help you with your product.
Contact Samsung Service
![Contact Samsung Service]()
![Contact Samsung Service]()
Call to speak to a Trained Samsung call center agent available 24/7 to offer support on resolving any technical issues, finding the nearest service center to your home and booking your in home appliance repair
Maintenance Mode
![Maitenance mode]()
![Maitenance mode]()
How to use Galaxy Maintenance mode to secure your device when a repair is in progress.
Find additional info
Galaxy Z Premier Service
![Galaxy Z Premier Service]()
![Galaxy Z Premier Service]()
Your Galaxy Z Flip comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.
Printer Service History Transfer to HP (Printer only)
![Printer Service History Transfer to HP (Printer only)]()
![Printer Service History Transfer to HP (Printer only)]()
In order to maintain a high standard of service continuity for customers, we have decided to sell our printing business to the US-based HP Inc.
Data Transfer Guide (Smart Switch)
![Data Transfer Guide (Smart Switch)]()
![Data Transfer Guide (Smart Switch)]()
Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.
Smart View
![Smart View]()
![Smart View]()
Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV.
Remote Support
![Remote Support]()
![Remote Support]()
Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, slove issues and optimise performance.
Samsung Notebook International Warranty
![Samsung Notebook International Warranty]()
![Samsung Notebook International Warranty]()
Get your Notebook serviced in overseas countries.
Galaxy Battery
![Galaxy Battery]()
![Galaxy Battery]()
Check out how you can take better care of your battery through proper use and charge.
Keep your Samsung Account secure
![Keep your Samsung Account secure]()
![Keep your Samsung Account secure]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
Back up & Restore data
![back up and restore icon]()
![back up and restore icon]()
Find out the various ways to backup and restore data on your Galaxy device.
