The following Terms and Conditions apply to the pre-order of the TV Models specified herein below (“Qualifying Products”) and by your participation you are deemed to have read, understood, and accepted the same.

 

(a)      “Closing date” of the Pre-order shall be on 20^th September 2024, at 11.59PM. Samsung reserves the right to end the pre-order earlier than the end date and time specified should it deem it necessary.

 

(b)      "Customer/User” or “you” means a person who is eligible to participate. An eligible Customer is one who is currently resident in Tanzania and over 18 years of age at the time of commencement of the pre-order.

 

(c)      “Qualifying Products” shall comprise of the following:

 

TV Model (Neo QLED 8K)	Size
QA85QN900DBUXKE	85”
TV Model (Neo QLED 4K)	Size
QA98QN90DUXKE	98”
QA85QN85DUXKE	85”
QA75QN85DBUXKE	75”
QA65QN85DBUXKE	65”
TV Model (OLED)	Size
QA83S90DUXKE	83”

 

(d)      Pre-order Period refers to the specified timelines within which a customer can purchase a Qualifying Product and shall be between 00:00am on 9^th September 2024 to 11:59pm on 20^th September 2024.

 

(e)      “Preorder giveaway item” shall mean: the free item a Customer receives upon making a pre-order; and in this instance refers to:

 

For Neo QLED 8K and OLED Models:

 

·         Free Q800C Sound Bar

·         Free Netflix subscription, valid for three-months only.

·         Free Vodacom Router with 1-month unlimited data

For Neo QLED 4K Model QA98QN90DUXKE

·         Free Q800C Sound Bar

·         Free Netflix subscription, valid for three-months only.

·         Free Vodacom Router with 1-month unlimited data

 

For Neo QLED 4K Models QA85QN85DUXKE, QA75QN85DBUXKE and QA65QN85DBUXKE

·         Free Q600C Sound Bar

·         Free Netflix subscription, valid for three-months only.

·         Free Vodacom Router with 1-month unlimited data

(f)     This pre-order giveaway item will only be issued to customers that have pre-ordered within said period and have made either a full payment for the Qualifying Product at the time of pre-order or make balance payment upon collection.

 

(g)    “Store” means the seller of the Qualifying Product

 

The Organiser of this promotion is Samsung Electronics East Africa Limited and/or its Agencies.

 

A.     PRE-ORDER

 

1.      To make a Pre-order the Customer will be required to make a partial payment of at least 10% of the purchase price against the Qualifying Product. Payment for pre-order can be made by visiting Samsung Authorised dealer stores and Authorised online stores. A list of participating stores is provided under Annexure 1 below.

 

2.       For the avoidance of doubt, Pre-order and the subsequent collection of the Qualifying Product is dependent on the availability of stock and the down payment of a minimum of 10% of the recommended retail price of the Qualifying Product for pre-order and the final 90% upon the collection of the Qualifying Product. Customers may also, at their discretion, choose to pay 100% of the recommended retail price of the Qualifying Product for their pre-order.

 

3.       Customers are free to cancel pre-order made at any time before the Closing date of 20^th September 2024.

 

4.       Refunds for any cancellations on pre-orders are as provided under Part D.

 

B.       PAYMENT

 

1.       You may pay by way of credit card, debit Card, Mobile Money or Cash at a Samsung Authorized dealer store.

 

2.       The price of the Qualifying Product may vary from store to store. The customer has discretion on where to purchase from.

 

3.       Once you have made a payment for the pre-order of the Qualifying Product you will receive a payment slip/receipt; which shall be presented at the store at the time of collection of the Qualifying Product

 

4.       Qualifying Products will be allocated on a first come first served basis and the criterion is based on full purchase price having been received at the time of collection; and not partial payment.

 

5.       By making/completing full payment you will be deemed to have completed your Pre-order.

 

6.       You may be required to pay any additional amounts arising out of taxes and statutory dues with regard to the Qualifying Product; such additional amounts shall be included in the purchase price.

 

C.       DELIVERY/COLLECTION

 

1.          All Qualifying Product will be collected starting from 9^st   September 2024 at 9.00am. In the event the Qualifying Product are available earlier, you shall be notified by the store you have pre-ordered from.

 

2.          Collection of the pre-order giveaway item will be from any of the authorised stores highlighted in Annexure 1.

 

3.       Customers shall receive communication via phone call/text message advising them to collect their Qualifying Product; or alternatively that they were unsuccessful in securing their pre-order.

 

4.       To collect your pre-ordered Qualifying Product and pre-order giveaway item you will have to provide identification comprising:

i)        National Identity Card/Passport/Alien card/Driver’s license or other form of identification deemed acceptable by the Samsung authorised store from which you placed your pre-order.

 

ii)       Confirmation of payment slip/receipt/Mobile money

       acknowledgment;

iii)     Any other documentation as required by the store and as had been earlier communicated.

 

5.       All Qualifying Product not collected within twenty-one (21) days after notification of availability (for collection) shall be forfeited and available for purchase by any other customer.

6.       Any customer seeking a refund on a forfeited Qualifying Product shall be required to visit the store where payment was made and have all necessary identifying details as enumerated under section C, part 4 above.

7.       A customer will be notified by the store about a pending Qualifying Product within 10 days from the announced date of collection.

 

D.       REFUNDS

 

1.       The number of Qualifying Product available for purchase is limited. As such the Pre-order of the Qualifying Product is not a guarantee that you will be successful in getting the same, whether or not full payment has been made.

2.       Pre-order Qualifying Product and the pre-order giveaway item shall be issued on a first-come first serve basis with the criteria for collection being that the full purchase price has been made on the Qualifying Product.

 

3.       Where you had Pre-ordered a Qualifying Product and made payment against the same, the store shall contact you in the event the same is no longer available, to confirm the mode of refund for the sums paid against the Qualifying Product.

 

4.       Any refunds due on Qualifying Products shall be available only after 20^th September 2024 and must be claimed within 14 days from 20^th September 2024. 

 

5.       Refunds will be by way of a credit note allowing a Customer to purchase alternative Samsung items at the particular store from which the pre-order was made.

 

6.       The store and Samsung accepts no liability for the inability to provide the Qualifying Product or its associated pre-order giveaway item and/or failure by you to receive a Qualifying Product and by your participation you waive any right to claim for any additional sums save for what had been paid towards securing the Qualifying Product.

 

E.       VARIATION/AMENDMENT

 

1.       The terms and conditions herein may be varied or amended, or the offer suspended or terminated at any time without prior written notice and without incurring any liability in that regard.

 

2.       In the event of the termination of the offer which occurs after Pre-order has been made you will be entitled to a credit note on the same with which you can purchase a different Samsung item.

 

3.       The credit note issued will be valid for a period of six (6) months.

 

4.       Any amendment or variations of these Terms and Conditions shall be published within 24 hours of the variation on the website:  www.samsung.com/africa_en/

 

F.       OTHER TERMS

 

1        Samsung's Proprietary Rights: You acknowledge and agree that Samsung (or Samsung's licensors) owns all legal right, title and interest in and to the Qualifying Products, including all intellectual property rights (existing anywhere in the world and whether registered or not) which subsist in the same.

2.       You must not remove, obscure, or alter any proprietary rights (including copyright and trade mark notices) which are affixed to or contained within the Qualifying Product. 

3.       Advertisements: By participation you allow:

i)     Advertisements and promotions that may be targeted to you based on information you may make available through your participation and through queries made by third parties in connection with your participation, provided that you have not opted out from receiving further marketing communication.

ii)    with your consent to be interviewed and photographed, and to be available for interviewing, photography, and for other public relations and promotional activities associated therein, as reasonably required. All the ownership and intellectual property rights in the footage and visuals taken of any Customer, his/her family and surrounding onlookers is and shall at all times remain the sole property of Samsung.

G.      WARRANTIES DISCLAIMER

Qualifying Products are provided “as is”, “where is” and “as available” and only with warranties specified.  Save where specifically stated, Samsung, its affiliates and its licensors make no representations or warranties or guarantees of any kind or nature, whether express or implied, regarding the Qualifying Products, and specifically disclaim all such warranties, including without limitation, any implied warranty of merchantability, fitness for a particular purpose and non-infringement.

 

Without limiting the previous disclaimer, Samsung, its affiliates and its licensors do not represent, warrant or guarantee that the services will (a) operate in an uninterrupted, timely, secure or error-free manner, (b) will always be available or free from all harmful components or errors (c) will be secure or immune (including the content delivered to you and the information you provide) from unauthorized access, (d) will be accurate, complete, or reliable, (e) that the quality of the services will be satisfactory to you, or (f) that errors or defects will be corrected.

 

The user acknowledges and agrees that any material downloaded or otherwise obtained through the use of the services is done at the user's own discretion and risk and the user will be solely responsible for any consequence(s) that results, including any damage or harm caused by any virus, spyware, worm or malware.

No advice or information (whether oral or written) obtained by the user from Samsung on or via the services will create any warranty or condition not expressly stated in the agreement.

 

H.      LIMITATION OF LIABILITY

To the extent permitted by applicable law, Samsung shall not be liable to the user, whether in contract, tort (including negligence), or any theory of liability, and whether or not that the possibility of such damages or losses has been notified to Samsung, for (a) any indirect, incidental, special, punitive, or consequential damages; (b) any loss of income, business, actual or anticipated profits, opportunity, goodwill, or reputation (whether direct or indirect); (c) any damage to or corruption of data (whether direct or indirect); or (d) any loss or damage as a result of: (i) use the user may make of the services, (ii) any reliance placed by the user on the completeness, accuracy or existence of any advertising, (iii) any relationship or transaction between the user and a third party provider of any service, product, or content, including advertisers and sponsors whose advertising is made available on or via the services; and (iv) any changes to the services, or any permanent or temporary cessation in the provision of the services or any portion thereof.

 

I.        FORCE MAJEURE

 

Neither party shall be liable, for damages nor any other consequences, if the party’s obligations according to these Terms, other than the obligation to pay money, are inhibited or delayed by circumstances that the party cannot reasonably control or foresee, including but not limited to natural phenomena such as lightning, earthquakes, floods, pandemics, epidemics etc.; fire; war; decisions and decrees made by governments or authorities; accidents; strikes or shortages of transportation facilities, fuel, energy, labor or materials; or similar circumstances.

 

J.       APPLICABLE LAW AND JURISDICTION

 

This agreement shall be governed by and construed in accordance with the law of Republic of Tanzania and the parties agree to submit to the exclusive jurisdiction of the courts of the Republic of Tanzania.

 

K.     DISPUTE RESOLUTION

 

All disputes or differences which shall at any time arise between the Parties whether during the term of the Agreement or afterwards touching or concerning this Agreement or its construction or effect or the rights, duties or liabilities of the Parties under or by virtue of it or otherwise or any other matter in any way connected with or arising out of the subject matter of this Agreement shall first be settled in good faith between the Parties failing which the dispute shall be referred to a single arbitrator to be appointed by the Chair of the Tanzania Branch, Chartered Institute of Arbitrators and  shall be the final appointing authority. The decision by the Arbitrator shall be final and binding save that parties reserve the right to appeal on points of law. The Arbitration shall be held in in the Republic of Tanzania. The language of the arbitration shall be English.

 

L.       SEVERABILITY

 

If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:

It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;

It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.

 

M.      CONFIDENTIALITY

Insofar as has not been varied or waived hereinabove, parties shall keep all information herein confidential and

take all necessary precautions to prevent any unauthorized disclosure by any of its staff, employees, officers, directors, agents and representatives.

 

 

Annexure 1

Participating outlets

SN	SITE NAME	REGION
1	Samsung Store Palm Village Mall	Dar es Salaam
2	Samsung Brandshop Samora	Dar es Salaam
3	F & S Electronics Limited	Dar es Salaam
4	Samsung Brandshop Dodoma	Dodoma
5	Dodoma Express Ltd	Dodoma
6	Yahya Electronics Mikocheni	Dar es Salaam
7	Demo Store	Dar es Salaam
8	Mars Mikocheni	Dar es Salaam
9	Mars Communications Arusha 1	Arusha
10	Mars Communications Jamhuri	Dar es Salaam
11	Mars Communications J Mall	Dar es Salaam
12	Mars Communication Masaki	Dar es Salaam
13	Mars Mikocheni	Dar es Salaam
14	Old Uhuru	Dar es Salaam
15	Mars Communications Milimani	Dar es Salaam
16	Mars Communications Mbeya	Mbeya
17	Mars Communications Mwanza 1	Mwanza
18	Benson & Company - Tfa Complex	Arusha
19	Fatma Electronics Sky City Mall	Dar es Salaam
20	Kaka Zully 2	Mwanza
21	Sasco Traders	Mwanza
22	Gadgetronix	Arusha
23	Furniture Collection 1	Arusha
24	Benson & Company Ltd	Arusha
25	Shumanoid Technologies Moshi	Moshi
26	Shoppers Milimani City	Dar es Salaam
27	Faa Electronics	Dar es Salaam
28	Perfect Electronics	Dar es Salaam
29	Sajad Gsm Store	Dar es Salaam
30	Sajad Mbank Electronics	Dar es Salaam