Enter your IMEI (or if you have a Wi-Fi only device, enter the serial number)
To determine the IMEI number or serial number, enter the combination * # 06 # * on your smartphone or find it on the sticker on the device
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Method 1
Enter the combination *#06#* on your device.
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Method2
Find it on the sticker on the original package of device.
Enter your IMEI Number (15 Digits)
Correct
Only Samsung devices are available for trade-in. If you are trading in a non-Samsung device, complete your order first, then trade-in your device here: https://www.samsungtradein.ae/ Please note that this is an estimated value and the final value will be given after device evaluation. If you are trading in an old Mobile, Tablet or Wearable, you will be paid in cash. For more information on our trade-in process, read the full Samsung Online Trade-in T&C's
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![condition image]()
Phone powers on & Holds charge
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![condition image]()
Normal wear & Tear
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![condition image]()
Functioning display & No cracked screen
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![condition image]()
Not blacklisted
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![condition image]()
Factory reset & No software locks
Here’s what’s covered
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Hardware repairs
Get fast, convenient repairs using genuine Samsung parts, from our authorized technicians.
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Software coverage
If your device isn’t running smoothly, we’ll check and fix the issue.
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Battery replacement
Stay powered up with hassle-free battery replacements.
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4 claims within
Make up to 4 claims for repair or replacement within 2 years, and save with a low deductible per claim.
Samsung Care+
Keep your phone protected from accidental damage, whenever, wherever.*
Extended Warranty
Keep your phone protected from accidental damage, whenever, wherever.*
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