Why is the screen of my Freestyle is so dark?

Last Update date : 2024-01-13

The Samsung Freestyle Projector is a portable, wireless projector that lets you display your content anywhere you go. Its compact size and powerful LED lamp make it ideal for business presentations, classroom lessons, or sharing photos with friends and family. 

Freestyle projector

The screen may appear relatively dark depending on the ambient light.

 

  • Make the surrounding environment a little darker or set the screen mode to [Clear Screen]
  • The closer the viewing distance is, the brighter it is, and the farther it is, the darker it is. If you shorten the viewing distance, you can see a brighter screen.

Is it sufficient for daylight/outdoor use?

A dark environment is recommended as the projector has a large effect on the ambient brightness.

  • You can use it, but you just need to set the surrounding environment to the darkest or clearest screen possible.
  • Since the amount of light is fixed, the closer the distance, the brighter the screen.

When the projector has trouble with the picture, check some steps to help resolve the problem: 

If your Projector is flickering or dimming sporadically, you may need to disable some of the energy efficiency feature:

1 Through the remote control, disable Contrast Enhancer
  • Go to  Home Screen > Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer
2 Run the Picture Test. When the tested image quality is normal, check the signal of the connected device
  • Go to Home Screen > Menu > Settings > Support > Device Care > Self Diagnosis > Picture test
1 If the screen appears to dim, try changing the settings under Reset Picture
  • Go to  Home Screen > Menu > Settings > All Settings > Picture > Expert Settings > Reset Picture
2 Go to Picture settings and adjust the picture mode, contrast, brightness, and sharpness
  • Go to Home Screen > Menu > Settings > All Settings > Picture > Picture mode
  • Go to Home Screen > Menu > Settings > All Settings > Picture > Expert Settings

Note: You may set the brightness, sharpness, color, and tint after.

1 If the freestyle's colors or absolute white/blacks seemed to be off, launch the picture test
  • Go to Home Screen > Menu > Settings > Support > Device Care > Self Diagnosis > Picture Test
2 Check whether Greyscale is set to on
  • Go to Home Screen > Menu > Settings > All Settings > General & Privacy > Accessibility > Grayscale

If you notice blurring on the screen, use the Picture Clarity Settings function to resolve the issue.

  • Go to  Home Screen > Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings

 

The compression of video content may cause picture distortions, especially in fast moving pictures from sports programs and action movies.

  • Remove and reconnect the power cable, and check the remote control battery.
  • If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction.
  • Mobile phones used close to the Projector (within 1 m) may cause noise on channels.

Change picture size to 16:9 standard.

  • Go to  Home Screen > Menu > Settings > All Settings > Picture size settings > Picture size

 

HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content.

Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your projector.

Adjust the picture size option on your external device or set the projector to full screen.

  • Go to  Home Screen > Menu > Settings > All Settings > Picture size settings > Picture size

 

Note: If you have any questions after verifying the above-mentioned steps, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you. 

* This feature is only available on specific models. Please refer to your user manual for more information

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