How to Troubleshoot a Slow Samsung TV App?

Last Update date : 2024-06-20

The more apps you run on your TV, the more memory it takes up, and when the memory is drained, the TV may begin to run slowly. It may take some time to boot up, the apps may take longer to launch, or the menu may take longer to load. Let us show you how to cold boot or discharge your TV so you can clear the memory cache and resume normal operation.

How to Troubleshoot a Slow Samsung TV App? How to Troubleshoot a Slow Samsung TV App?

Resetting Smart Hub will reset smart HUB settings to their factory defaults and delete all information.

When the TV app operation is slow or the app operation is strange, these steps may help to resolve the problem: 

How to reset Smart Hub

1 Press the home button on your TV remote.
2 Select Menu

Follow the below path.

Settings -> Support -> Device Care -> Self Diagnosis -> Reset Smart Hub.

3 Enter your PIN. The initial PIN is 0000.

Note: If you have any questions after verifying the above-mentioned check list, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.

*The features mentioned can be available on specific models. Please refer to your user manual for more information.

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