Why Does My Galaxy Z Flip6/Fold6 Show "Fingerprint Recognition Failed" or Release the Fingerprint Unintentionally?

Last Update date : 2024-07-13

Encountering issues with fingerprint recognition on your Galaxy Z Flip6 or Fold6, such as "Fingerprint Recognition Failed" or unintentional releases? Explore common reasons behind these occurrences and find troubleshooting tips to ensure smooth and reliable fingerprint authentication on your device.

Galaxy Z Fold6

Please check if the ‘Fingerprint always on’ feature is enabled.

This feature allows you to scan your fingerprint even when the screen is off. It helps you scan your fingerprint quickly without turning on the screen, but it may be recognized incorrectly by unnecessary scanning.

To disable the Fingerprint always on option, follow the below steps:

  • Navigate to and open Settings.
  • Tap on Security and privacy.
  • Tap on Biometrics.
  • Tap on Fingerprints.
  • Turn off The Fingerprint always on or set it depending on your preference.

Note: For further assistance or questions, please Contact us.

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