Why does fingerprint recognition not work when the screen is turned off, in AOD mode, or when folded?

Last Update date : 2024-07-15
Galaxy Z Flip6

The fingerprint recognition function is supported in the off screen, AOD, and folded states. To minimize inconvenience caused by unintended touch of the fingerprint sensor when holding a phone, the default setting of the device is set to the main screen.

You can set the fingerprint recognition operation in the off screen or AOD state as follows:

  • Go to Settings > Security and Privacy > Biometrics > Fingerprints > Fingerprint always on > Select your preference: [Off, Cover Screen, Main Screen (default setting), Cover and Main Screens]

Note: For further assistance or questions, please Contact us.

Thank you for your feedback!