What should I do if I forgot the Recovery Code on Samsung Fold6 and Flip6?

Last Update date : 2024-07-17
Fold6 and Flip6

The recovery code plays a crucial role in accessing end-to-end encrypted data on devices like the Samsung Fold6 and Flip6. Here’s what you need to know about managing and recovering your recovery code:

What to Do If You Forget the Recovery Code:

If you forget your recovery code but still have a device that can access end-to-end encrypted data, follow these steps:

  • Change Recovery Code: Navigate to “Enhanced Data Protection > Change Recovery Code” in your device’s settings menu. This allows you to update your recovery code to regain access.

  • Old Code Invalidation: Once you change the recovery code, the old code becomes invalid for security purposes.

    Lost Recovery Code and Device:

  • If you lose both the recovery code and the device that can access end-to-end encryption,
  • Data Access Loss: Unfortunately, there is no way to retrieve the end-to-end encrypted data.

  • Initialization Option: You can initialize the end-to-end encryption, but this action permanently blocks access to previously backed-up data. Initialization requires your consent and is irreversible.

Note:  For further assistance or questions, please Contact us.

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