How can I download files received through the Messages app on Fold6 and Flip6 if I encounter issues?
Last Update date : 2024-07-16
If the 'Maximum restrictions' feature in Auto Blocker is enabled, it disables the 'Auto download' option and blocks automatic downloading of attachments in the Messages app. This feature helps protect users from potentially malicious attachments.
To resolve this:
- Option 1: Go to Messages app. More options (⁝) > Settings > Chatting+ settings > Turn on 'Auto download'.
- Option 2: Go to Messages app. More options (⁝) > Settings > More settings > Multimedia messages > Turn on 'Download automatically'.
You can manually download attachments by tapping on the messages if you prefer not to disable the feature.
Messages app:
- Option 1: More options (⁝) > Settings > Chatting+ settings > Turn on 'Auto download'
- Option 2: More options (⁝) > Settings > More settings > Multimedia messages > Turn on 'Download automatically'
Note:
- Some of specific option or availability may vary by model code, region or country, carrier and SW version
- For further assistance or questions, please Contact us.
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