Using the Detergent Drawer of your Samsung Washing Machine
To ensure that your clothes are cleaned properly with no residues and to avoid bad odours, it is important to know the layout of your detergent drawer of your washing machine, and how to properly use it.
Please follow the guides below for using the detergent drawer of your Samsung washing machine.
Note:
- It is recommended to use the HE (High Efficiency) detergent with all Samsung washing machines.
- Do NOT use the following types of detergent in the drawer: Tablet, capsule, ball, or net types.
A front load washing machine provides a three-compartment dispenser.
- Main-wash compartment (A): For the main wash. Apply main wash detergent, water softener, soaking detergent, bleach, or stain remover.
- Softener compartment (B): For the fabric softeners. Apply additives such as fabric softener.
- Prewash compartment (C): For the preliminary wash. Apply prewash detergent.
Note:
- It is recommended to use the HE (High Efficiency) detergent with all Samsung washing machines.
- Do NOT use the following types of detergent in the drawer: Tablet, capsule, ball, or net types.
Type 1:
A two compartment dispenser.
- Wing distributor (A): For the main wash. Apply the main-wash detergent, water softener, soaking detergent, bleach, or stain remover. Please use detergent powder for this type of drawer, and only use the recommended amount as noted by the manufacturer.
- Rinse cap (B): For the fabric softeners. Apply additives such as fabric softener.
Type 2:
A three-compartment dispenser.
- Softener compartment (A): Add a recommended amount of fabric softener into the softener compartment.
- Liquid detergent compartment (B): Apply a recommended amount of liquid detergent into the compartment. To use powdered detergent, remove the liquid detergent compartment. The washing machine does not dispense the powdered detergent from the liquid detergent compartment.
- Bleach compartment (C): Add nonchlorine bleach as instructed by the manufacturer.
Note:
- If message "Refill detergent", "Refill softener", or "Refill detergent & softener" appears on the display, refill the corresponding dispenser.
- Once you refill the auto detergent/softener dispensers, the washing machine will start to detect the detergent/softener amount when you tap and hold the Play / Pause button .
- The detection time may vary depending on the type of the detergent/softener.
1. Pull the detergent drawer to open.
2. Turn the Auto detergent dispenser cap (A) anticlockwise to open.
3. Apply an appropriate amount of detergent to the Auto detergent dispenser (B).
- After you finish, put the cap back and turn it clockwise to close
4. Turn the Auto softener dispenser cap (C) anticlockwise to open.
5. Apply an appropriate amount of softener to the Auto softener dispenser (D).
- After you finish, put the cap back and turn it clockwise to close.
6. Push the detergent drawer to close.
- Push the detergent drawer all the way to the end. You will hear a click sound when the drawer is properly closed
Low suds detergent is designed for automatic washing machines. It is also highly recommended to use HE (High Efficiency) Detergent for ALL Samsung washing machines.
Using warm water will help dissolve the detergent. If you use cold water, detergent will not dissolve properly and can remain on your garments, hose, or spin basket, causing contamination of your clothes.
Using excessive amounts of detergent will not improve the effectiveness of your wash. It can actually cause damage instead if not rinsed thoroughly enough, as detergent residue can be left on your clothing. Each brand can have different recommended amounts of detergent, so please follow the suggested guidelines from your detergent manufacturer.
If clothes are not rinsed sufficiently, detergent residue can remain on your clothing and cause bad odours. This is especially important for if you use powder detergent. If you suspect that your clothes have not been rinsed thoroughly enough from the cycle, you can always operate a rinse cycle afterwards.
Detergents must be put in the detergent drawer. If using powder detergent, putting it directly on the laundry can cause discolouration.
Note: If you have any questions after verifying the above-mentioned solutions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.
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