What should I do when water drips from the ice chute from the Samsung refrigerator?
If you find water dripping from the ice chute, please check the following and contact a Samsung service center.
What is an ice chute?
The ice chute is the passage through which ice falls into the dispenser. When the ice lever is pressed, the entrance to the ice chute is opened, and the ice from the ice maker passes through the ice chute and falls out of the dispenser.
Cause of water dripping from the ice chute
- The hole in the ice chute (the entrance connected to the dispenser) is slightly exposed to room temperature, which may cause moisture to form inside the ice chute.
- Ice debris from the ice maker may melt due to frequent door opening or opening and closing of the dispenser, thereby causing moisture to form on the ice chute.
Solution
When ice is dispensed, especially crushed ice, the refrigerator may experience residual ice in the ice chute. When the residual ice melts, it appears as if it were a leak from the water dispenser. To avoid this, keep the ice chute free of residual ice. Dispensing some cubed ice after getting crushed ice will help clear out the chute as well.
If the ice chute is free of residual ice, but a steady stream of water continues to dispense along with the ice, please contact a Samsung service center.
Note: To book a service visit, please call our contact center to get help about the issue. Our helpful agents will be there to help you.
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