How to Fix Fabric Softener Not Draining in Your Samsung Washer

• Wing Distributor (A): Main wash detergent, water softener, stain remover.
• Rinse Cap (B): For fabric softeners.
• Prewash compartment (C): For the preliminary wash. Apply prewash detergent.

Type 1: 

• Compartment A: Main wash detergent.
• Compartment B: Fabric softener.

Type 2

• Compartment A: Fabric softener.
• Compartment B: Liquid detergent.
• Compartment C: Bleach.

1. Detergent Remains in Drawer

• Ensure the rinse cap is properly inserted.
• Add detergent in the center of the drawer.
• Run a Rinse + Spin cycle with an empty drum to remove leftover detergent.

2. Softener Doesn’t Drain

• Clean the detergent drawer regularly to avoid buildup.
• Check water pressure and clear any blockages in the inlet hose screens.
• Ensure your washing machine is level to avoid clogs.

3. Detergent Dispenses Before Cycle

• Avoid overfilling the dispenser. Overfilling triggers the siphon, causing detergent to enter the drum early.

For front-loading machines:

1. Open the drawer and remove the components.
   
   
2. Clean under running water using a soft brush.
   
   
3. Reassemble the drawer and slide it back into place.
    

For top-loading machines:

1. Open the door and the built-in sink.
   
   
2. Remove the wing distributor and rinse the cap.
   
   
3. Clean the parts under running water, then reassemble.

• Use warm water (40°C) to dissolve detergent.
• Avoid using too much detergent, as it may not dissolve fully.
• Always use low-suds detergent designed for automatic washing machines.