How to Solve External Device Connectivity Issues on the G9 Monitor

Last Update date : 2024-09-29
G9
  • Check the power supply of the PC.
  • Reconnect the HDMI cable between the PC and monitor
  • If the issue persists, ensure the PC is not in Sleep mode.
     

Set Input Signal Plus to On:

  • Home > (left directional button) > Settings > All Settings > Connection > External Device Manager > Input Signal Plus

 

If the set resolution does not match, it may cause a blank or flickering screen.

Check the USB Source Setup on the monitor:

  • Home > (left directional button) > Settings > All Settings > Connection > External Device Manager > USB Source Setup > Auto

Note:

  • Note: This feature may not be supported depending on the Power & Sleep settings on the computer.
  •  For further assistance or questions, please Contact us.

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