Thank you for your interest!
The Guaranteed Buyback Program for Galaxy Z Flip5 and Z Fold5 is closed.
Stay tuned for more of our exciting upcoming programs!
Still on the fence with Galaxy Z Series? Go for it with no commitment.
Here's your exclusive chance to pre-order our new Galaxy Z Fold5 or Galaxy Z Flip5 and register for the Guaranteed Buy back Program. Get to try out the most flexible camera or PC-like multitasking experience for 21 days. No cap, no commitment!
We know, stepping out of the comfort zone and embracing a new innovation can be a task. With Guaranteed Buy back, we bet you'll fall in love with your Z Flip5 or Z Fold5 and hold on to it forever. But just in case, if it's not meant to be, simply return it for a full refund* - we will still love you.
How to register for the program?
STEP 1:
Pre-order the Galaxy Z Fold5
or Galaxy Z Flip5.
STEP 2:
Register below to experience
Galaxy Z Fold5 or Z Flip5.
STEP 3:
Explore your Galaxy Z Series
for 21 days from the
date of delivery!
STEP 4:
If you love it, keep it.
If not, let us know by
calling 800-SAMSUNG.
Guaranteed Buy Back Must-Knows
In order to be eligible for the Program, Customers must purchase the Device from samsung.com/ae and register their interest in the Program.
The Registration period for the Program will be from 26 July 2023 until 10 August 2023, or until all available Slots are fulfilled (the "Program Period"). Registration is mandatory. Return requests will only be accepted from Customers who have completed the Registration in the Program within the Program Period.
The Program is only applicable to Galaxy Fold5 (512GB) and Galaxy Flip5 (512GB) models.
Customers must return the Device along with all accessories received from Samsung in conjunction with such Device (e.g. cables, chargers, etc.) in their original packaging. The Device(s) and its accessories must be in "flawless condition".
The last date for a Returns request placement will be 5 September 2023 or twenty-one (21) days from delivery (whichever comes earlier).
A refund will be initiated onto the Customer's original mode of payment. Refunds will be initiated only for the Device. Refunds may take up to thirty (30) days from the Device collection date to be processed/reflected in the Customer's mode of payment.
Customers must refer to the full Terms and Conditions of this Program on this link.
