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Our commitment to compliance and accessibility

At Samsung, our vision is to "Inspire the World, Create the Future". As global innovation leaders, this means conducting business in a responsible and ethical manner as well as developing products and services that make technology accessible to everyone.

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Samsung's culture of ethics

Our core values demonstrate our dedication toward a brighter future for mankind, and are at the heart of every decision we make.

People

Quite simply, a company is its people. At Samsung, we’re dedicated to giving our people a wealth of opportunities to reach their full potential.

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Excellence

Everything we do at Samsung is driven by an unyielding passion for excellence and an unfaltering commitment to develop the best products and services on the market.

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Change

As we have done since our beginning, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

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Integrity

Operating in an ethical way is the foundation of our business. Everything we do is guided by a moral compass that ensures fairness, respect for all stakeholders and complete transparency.

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Co-prosperity

Samsung is committed to becoming a socially and environmentally responsible corporate citizen in all of its communities worldwide.

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Samsung's committed to accessibility

Meaningful Innovation

'Technological innovation for all' is an ideal which brings meaning and joy to our lives.
All of Samsung’s products, content, and services are built around a 'human-centred philosophy that recognizes diversity and embraces difference'. Samsung pursues technological innovation that's available to all users.

'Technological innovation for all' is an ideal which brings meaning and joy to our lives.
All of Samsung’s products, content, and services are built around a 'human-centred philosophy that recognizes diversity and embraces difference'. Samsung pursues technological innovation that's available to all users.

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Accessibility Design Principles

Consideration

Empathetically designed with attention to detail for all our users

We at Samsung are constantly trying to simplify our product interface, employing a variety of research methodologies to align our design approach to the needs and desires of the user. We make a sincere effort to listen to and understand all of our users.

Comprehensiveness

Balanced and equally designed for all

We seek to design for all users. We at Samsung work to overcome discriminatory tendencies in the technology industry and strongly feel that physical or cognitive impairments should not be a hindrance for any user when interacting with our products. We adhere to a set of firm guidelines in this regard. From as early on as the planning stages of each product, we ensure that our products provide a holistic experience to all users.

Coherence

Consistent design experience for all products

Samsung products provide a variety of optional functions for people limited in their movements. Continuous research and development in accessibility design ensures that all Samsung products offer equal levels of functionality to all its users.

Co-Creation

Designed together

Samsung has a dedicated team of professionals from various fields to provide a product-service-educate experience system. Employees with disabilities, research institutes and like-minded communities and groups all work together to provide a more hands-on approach during design. We also conduct and support internal competitions to open up possibilities for further innovation, not only for product development, but also for giving back to the community.

Shaping technology accessibility for all

To empower those with a wide range of disabilities, Samsung works closely with organizations, such as the American Foundation for the Blind and the Shepherd Center, ensuring that everyone has access to innovative technology.

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True color for all

Samsung has developed the SeeColors app, compatible with all QLED TVs, which allows viewers with Color Vision Deficiency to truly enjoy the experience of seeing more optimized colors.

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Case studies

Samsung designs products and services that meet the accessibility needs of different types of people.

TV

For those with vision impairments, Samsung offers easy-to-activate accessibility features on many of our Smart TVs, including Voice Guide that reads on-screen text back to you.

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A Samsung TV facing the viewer has a cat in the background. Overlayed on top is an Accessibility menu. A Samsung TV facing the viewer has a cat in the background. Overlayed on top is an Accessibility menu.

Galaxy Watch

Whether it’s hearing, vision or text to speech, the Galaxy Watch offers multiple accessibility settings that enables anyone to interact with it.

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Seven Galaxy Watches are laid flat on a surface one above the other. Seven Galaxy Watches are laid flat on a surface one above the other.

How Samsung is driving accessibility

To continue making our technology accessible to everyone, Samsung has developed and applied a variety of technical solutions. Through accessibility and an intuitive, easy-to-operate design, Samsung allows everyone to easily use technology and take advantage of new, exciting features.

Mobile Accessibility
TV Accessibility
Wearables Accessibility
Home Appliances Accessibility
Web Accessibility

Accessibility point of contact

For all accessibility questions – large or small – please reach out to our Accessibility Team via email at accessibility@sea.samsung.com or phone at 972-761-7123.

Accessibility database

For details about specific Samsung devices, please visit the Global Accessibility Reporting Initiative (GARI) database at http://www.gari.info/.

Compliance Hotline

If you have any questions or need to report concerns regarding any activities you feel are unlawful or unethical, contact the Samsung North America Compliance Team.

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