SAMSUNG HOME APPLIANCE
2024 BESPOKE PANEL OFFER
FREQUENTLY ASKED QUESTIONS
Samsung Home Appliance 2024 Bespoke Panel Offer
Valid Submission Dates: 3/14/2024 – 12/29/2024
Purchase an eligible Samsung Bespoke Refrigerator and a first set of Bespoke Refrigerator Panels and receive a credit for up to $430 to purchase additional panels. Terms and Conditions apply
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A. Do I have an eligible purchase?
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B. What is the offer?
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C. When can I expect my Samsung Credit?
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D. How do I redeem this offer?
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E. Can I submit for more than one qualifying purchase?
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F. I bought the Samsung Appliance Products from a non-participating retailer, am I eligible for this Offer?
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G. I previously bought qualifying products in one single transaction from a participating retailer, can I still participate in this Offer?
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H. What information do I need to submit?
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I. Where do I find serial numbers on my home appliance?
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J. I lost my receipt/proof of purchase to the qualifying home appliance purchase; can I still participate?
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K. What happens if I don’t submit my information online by December 29, 2024?
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L. What do I do if I get the error message “Invalid Serial Number” when inputting my serial number for my home appliance?
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M. What happens if I’m having problems submitting my claim?
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N. How can I check the status of my claim?
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O. I submitted my information but I haven’t gotten an email confirmation in 5 business days. What do I do?
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P. What is my course of action if I am rejected?