Phone Feels Warm

Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this gui

If your phone or tablet won't hold a charge or if it only stays on for a few minutes before powering off, your battery is likely the cause of the problem. Identify the cause of the problem by verifying a few things listed below.

It is normal for your watch to heat up a little while it's charging; this should not affect its performance. However, it is not normal for the watch to be overly hot.

There are several reasons why your Wi-Fi or internet connection may be slow while using SmartThings. For example, there may be too many devices using the internet at the same time.

If the customer’s phone or tablet won't boot past the logo screen or is unresponsive, verify that it has only been charged using the supplied USB cable and an approved Samsung wall adapter (sold separately). Then, inspect the device and charger for physical or liquid damage.   Service is only required if the following steps have been completed a