Our safety promise
We learned from the Galaxy Note7 issues and have made changes as a result. From re-assessing every step of our smartphone manufacturing process to redesigning our quality assurance program, we are committed to implementing every learning to ensure quality and safety going forward.
![Our safety promise Our safety promise](http://image-us.samsung.com/SamsungUS/home/explore/note7-press-conference-detail/BrandTrust_Header.jpg?$feature-benefit-bottom-mobile-jpg$)
What happened
Our investigation
Why it won’t happen again
Clear All
![](http://image-us.samsung.com/SamsungUS/home/explore/committed-to-quality/011917/PRVideo1440.jpg?$feature-benefit-bottom-mobile-jpg$)