SM-J500G

FAQ for Samsung Mobile. Find more about 'A new SIM card inserted in my smartphone and now it's asking me for a PIN to unlock it.' with Samsung Support.

Software Upgrade Why do I need re-enter my Google account after a Factory Reset?

FAQ for Samsung Mobile. Find more about 'Why do I need re-enter my Google account after a Factory Reset?' with Samsung Support.

Setting Find the IMEI, Serial and Model Number on a Samsung phone

FAQ for Samsung Mobile SmartPhone. Find more about "Device Details" ? with Samsung Support.

Hardware Screen Replacement for Smartphones and Tablets

FAQ about Samsung mobile. Find out more about "Screen Replacement for Smartphones and Tablets" with Samsung Support.

Application How can I change game performance settings?

FAQ about Samsung mobile. Find out more about "How can I change game performance settings?" with Samsung Support.

How to use How to make an service appointment for your Galaxy Device

FAQ about Samsung mobile. Find out more about "How to make an appointment at Samsung Service Center for your Galaxy Device" with Samsung Support.

How to use How to install the Dual SIM card or USIM cards for Galaxy Note 10 & Note 10 +

FAQ for Samsung Mobile. Find more about 'How to install the DUAL SIM card or USIM cards' with Samsung Support.

Setting How to Change Default Navigation App on Samsung Galaxy Device

FAQ for Samsung Mobile. Find more about 'How to Change Default Navigation App on Samsung Galaxy Device' with Samsung Support.

How to use How to transfer photos from my samsung mobile to my laptop ?

FAQ for Samsung Mobile. Find more about 'How to transfer photos from my samsung mobile to my laptop ?' with Samsung Support.

Call & Contacts Why I cant hear anything when making calls on Samsung Smartphone

FAQ for Samsung Mobile. Find more about 'Why I cant hear anything when making calls on Samsung Smartphone' with Samsung Support.

Software Upgrade How to Perform Factory Data Reset for Samsung Smartphone

FAQ for Samsung Mobile. Find more about 'How to Perform Factory Data Reset for Samsung Smartphone' with Samsung Support.

Setting Using your Galaxy smartphones with eSIM

FAQ for Samsung Mobile. Find more about 'Using your Galaxy smartphones with eSIM' with Samsung Support.

How to use How to check warranty for my Samsung Mobile Device ?

FAQ for Samsung Device. Find more about 'How to check warranty for my Samsung Mobile Device' with Samsung Support.

How to use How to register Product warranty online on Samsung Members App

FAQ for Samsung Warranty. Find more about How to register Product warranty online on Samsung Members App with Samsung Support

How to use How to connect Wi-Fi network on my Samsung Device

FAQ for Samsung Mobile Device . Find more about "How to connect Wi-Fi network on my Samsung Device" with Samsung Support.

Setting Samsung Service Center Operation Update

FAQ for Samsung Service Center . Find more about "Samsung Service Center Service Status During National Recovery Period" with Samsung Support.

How to use How to use Pro Mode on my Samsung Phone

FAQ for Samsung Mobile Camera. Find more about "How to use Pro Mode on my Samsung Phone" with Samsung Support.

Battery What to do if your Samsung Galaxy device is not charging

FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.

Setting Useful audio settings on the Galaxy phone including Separate app sound

FAQ for Samsung Mobile. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.

How to use How to Request Sign Language Service

FAQ for Samsung Sign Language Support. Find more about "How to Request Sign Language Service" with Samsung Support.

How to use I dropped my device in water

FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.

How to use How to Screenshot with my Samsung Galaxy Device

FAQ for Samsung Mobile . Find more about "How to Screenshot with my Samsung Galaxy Device" with Samsung Support.

How to use What is RAM Plus and How to Use It?

FAQ for Samsung Mobile. Find more about 'What is RAM Plus and How to Use It?' with Samsung Support.

Hardware Samsung Screen Repair Price for Galaxy Device

FAQ for Samsung Screen Repair. Find more about 'Samsung Screen Repair Price for Galaxy Device' with Samsung Support.

How to use How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch

FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.

How to use Galaxy eSIM and supported network carriers

FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.

How to use How to use Smart Switch to move your data via WI-FI?

How to Guide for Samsung Mobile. Find more about 'How to use Smart Switch to move your data via WI-FI?' with Samsung Support.

How to use How to backup and restore contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to enable and disable app notifications on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.

How to use How to force reboot your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.

How to use How to use the ‘call recording’ feature on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘call recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

How to use How to set a custom ringtone for a contact on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.

How to use How to block and unblock contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to check for and schedule software updates on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.

How to use How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.

How to use How to import and export contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to view, edit and save contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to update software

FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.

How to use How to ensure optimum charging

FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.

How to use How to optimize your smartphone’s performance and avoid heating

FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.

How to use How to optimize network connectivity

FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.

How to use How to optimize charging of your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.

How to use Get complete diagnostic support for your smartphone on the Samsung Members app

FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.

How to use How to take screenshots using the side keys of your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.

How to use How to take screenshots with a ‘palm swipe’ on your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.

How to use How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.

How to use How to use custom flash notifications on your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.

How to use How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

How to use How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.

How to use How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.

How to use How to ensure seamless performance of your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.

How to use How to view call logs on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to view call logs on your Galaxy smartphone with Samsung Support.

How to use How to check the battery percentage on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.

How to use How to create a Samsung account

FAQ for Samsung Mobile. Find more about how to create a Samsung account with Samsung Support.

Galaxy Apps [Smart Switch] Android to Galaxy with Wifi Direct

How to Guide for Samsung Mobile. Find more about '[Smart Switch] Android to Galaxy with Wifi Direct' with Samsung Support.

Application [Smart Switch] iOS to Galaxy using USB Connector

How to Guide for Samsung Mobile. Find more about '[Smart Switch] iOS to Galaxy using USB Connector' with Samsung Support.

Application [Smart Switch]iOS to Galaxy through iCloud

How to Guide for Samsung Mobile. Find more about '[Smart Switch]iOS to Galaxy through iCloud' with Samsung Support.

How to use How to use the Infinity screen on the Samsung Galaxy Note 8

How to Guide for Samsung Mobile. Find more about 'How to use the Infinity screen on the Samsung Galaxy Note 8' with Samsung Support.

How to use What is this Proximity Sensor on your Samsung smartphone

FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.

How to use How to take screenshots using the edge panel of your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots using the edge panel of your Samsung smartphone with Samsung Support.

How to use How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.

Call & Contacts Where do I find the IMEI number?

FAQ for Samsung Mobile. Find more about 'Where do I find the IMEI number?' with Samsung Support.

How to use How do I ensure that my Samsung mobile device is powered by safe batteries?

FAQ for Samsung Mobile. Find more about 'How do I ensure that my Samsung mobile device is powered by safe batteries?' with Samsung Support.

Function Android Smart Phone - Motion Control : Shake to Update

FAQ for Samsung Mobile. Find more about 'Android Smart Phone - Motion Control : Shake to Update' with Samsung Support.

Software Upgrade Android Operating System - Check Installed Apps From Play Store

FAQ for Samsung Mobile. Find more about 'Android Operating System - Check Installed Apps From Play Store' with Samsung Support.

Setting Backup and Restore your data

FAQ for Samsung Mobile. Find more about 'Backup and Restore your data' with Samsung Support.

Software Upgrade Software Upgrade (FOTA)

FAQ for Samsung Mobile. Find more about 'Software Upgrade (FOTA)' with Samsung Support.

How to use Water and Dust Resistance IP ratings on Samsung Galaxy Device

FAQ for Samsung Mobile. Find more about "Water and Dust Resistance IP ratings on Samsung Galaxy Device"with Samsung Support.

Application How do I get Snapchat on my Samsung Galaxy device?

If you're having trouble installing or updating Snapchat on your Galaxy device, then check out Google's app install troubleshooting tips.

How to use [Holiday Closure] Service Centers Operation Time

FAQ for Samsung Mobile. Find more about '[Holiday Closure] Service Centers Operation Time' with Samsung Support.

How to use What is Blue light filter option?

FAQ for Samsung Mobile. Find more about 'What is Blue light filter option?' with Samsung Support.

How to use How do I back up to Samsung Cloud?

FAQ for Samsung Mobile. Find more about 'How do I back up to Samsung Cloud?' with Samsung Support.

How to use Air command icon disappear, cannot activate it even though S-Pen is detached from device.

FAQ for Samsung Mobile. Find more about 'Air command icon disappear, cannot activate it even though S-Pen is detached from device.' with Samsung Support.

Software Upgrade While using android O OS, badge is not appeared on my messages application even I received new messages

android O OS, badge is not appeared on my messages application even I received new messages

Battery 11 tips to extend and improve your Samsung Galaxy battery life

FAQ for Samsung Mobile Devices. Find more about '11 tips to extend and improve your Samsung Galaxy battery life' with Samsung Support.

How to use How to set voice wake-up for Bixby?

FAQ for Samsung Mobile Device. Find more about 'How to set voice wake-up for Bixby?' with Samsung Support.

Application How to use the Glance feature on Samsung Galaxy Note8?

FAQ for Samsung Mobile Devices. Find more about 'How to use the Glance feature on Samsung Galaxy Note8?' with Samsung Support.

Application How to use high quality filters on Samsung Galaxy Note8?

FAQ for Samsung Mobile Device. Find more about 'How to use High quality filters on Samsung Galaxy Note8?' with Samsung Support.

Application How to use App Pair?

FAQ for Samsung Mobile Device. Find more about 'How to use App Pair?' with Samsung Support.

How to use Always-on care, for your device

Find more about "Always-on care, for your device" with Samsung Support.

Setting Use Night Mode on your phone

FAQ about Samsung mobile. Find out more about "Use Night Mode on your phone" with Samsung Support.

How to use Some features using the proximity sensor are not working properly. What should I do?

FAQ about Samsung mobile. Find out more about "Some features using the proximity sensor are not working properly. What should I do?" with Samsung Support.

How to use How to Find My Mobile

FAQ about Samsung Mobile. Find out more about "How to Find My Mobile" with Samsung Support.

Software Upgrade Advice about Fingerprint recognition related to front screen cover

FAQ about Samsung mobile. Find out more about "Advice about Fingerprint recognition related to front screen cover" with Samsung Support.

Setting Smart Switch cannot connect to iCloud

FAQ for Samsung Mobile. Find more about 'Smart Switch cannot connect to iCloud ' with Samsung Support.

Setting What do I do when the location information is inaccurate on my Samsung smartphone?

FAQ for Samsung Mobile. Find more about "What do I do when the location information is inaccurate on my Samsung smartphone?" with Samsung Support.

Battery How to fast charge on your Galaxy device

FAQ for Samsung Mobile. Find more about "How to fast charge on your Galaxy device" with Samsung Support.

Audio How to pair and switch devices connected to the Galaxy Buds+

FAQ for Samsung Galaxy Buds+. Find more about "How to pair and switch devices connected to the Galaxy Buds+" with Samsung Support.

Setting How to remove lock screen ads for Samsung Galaxy Device

FAQ for Samsung Mobile. Find more about 'How to remove lock screen ads' with Samsung Support.

Application How to submit an error report on Samsung Members app?

FAQ for Samsung Members App. Find more about "How to submit an error report on Samsung Members app?" with Samsung Support.

Galaxy Apps Always on Support with Samsung Members

FAQ for Samsung Members. Find more about "Always on Support with Samsung Members" with Samsung Support.

How to use How to Change Samsung Mobile devices Theme

FAQ for Samsung Mobile Device. Find more about "How to Change Samsung Mobile devices Theme" with Samsugn Support.

Setting How to set power saving mode on samsung mobile device

FAQ for Samsung Mobile. Find more about "How to set power saving mode on samsung mobile device" with Samsung Support.

How to use Galaxy S21 Ultra: How to use Night Mode?

FAQ for Samsung Mobile. Find more about "Galaxy S21 Ultra: How to use Night Mode?" with Samsung Support.

How to use Using your S Pen with Samsung Notes

FAQ for Samsung Mobile device. Find more about "Using your S Pen with Samsung Notes" with Samsung Support.

How to use How to resize a photo in my Gallery

FAQ for Samsung Mobile. Find more about "How to resize a photo in my Gallery" with Samsung Support.

How to use Precautions when using the Galaxy foldable devices

FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.

How to use The first ever S Pen integration on Galaxy Z Fold3 5G

FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.

How to use How to use the versatile multi window experience with Galaxy Z Fold3 5G

FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.

How to use Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience

FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.

How to use Use the informative Cover screen on the Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.

How to use Unique camera experiences with Flex mode on Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.

How to use Check out the new and enhanced features of Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.

Power How to set up fast charging on your Galaxy device

Learn how to enable Fast charging on your Galaxy device and speed up the charging process.

How to use How to Fix Bluetooth Connection Problems With Samsung Galaxy Mobile Device or Tablet ?

FAQ for Samsung Mobile. Find more about "How to Fix Bluetooth Connection Problems With Samsung Galaxy Mobile Device or Tablet ?" with Samsung Support.

Software Upgrade Why is My Galaxy Mobile Device Slowing Down and How Can I Speed It Up?

Learn about a few things you can try when your Galaxy phone is slowing down.

How to use How to set up Call settings on Android phone

FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support

How to use Check the SIM card when phone calls and cellular data is not available

FAQ for Samsung Mobile. Find more about how to check the SIM card when phone call and cellular data is not available with Samsung Support.

How to use How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well

FAQ for Samsung Mobile. Find more about how to troubleshoot the microphone of the Galaxy phone that does not recognize the voice well with Samsung Support.

How to use Troubleshooting a problem when using Smart View

FAQ for Samsung Mobile. Find more about troubleshooting the problem when using Smart View with Samsung Support.

Network & WiFi How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network

FAQ for Samsung Mobile. Find more about how to troubleshoot the Galaxy phone that won't connect to a Wi-Fi network with Samsung Support.

Power What to do if the battery of my new phone seems to be draining faster?

FAQ for Samsung Mobile. Find more about what to do if the battery of my new phone seems to be draining faster with Samsung Support.

Backup & Restore How to transfer and backup data using Smart Switch on a Galaxy phone

FAQ for Samsung Mobile. Find more about how to transfer and backup data using Smart Switch on a Galaxy phone with Samsung Support.

How to use Will device NFC work if equipped with LED cover?

FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.

How to use What to do if you cannot hear the phone call sound well

FAQ for Samsung Mobile. Find more about what to do if you cannot hear the phone call sound well with Samsung Support.

How to use The GPS location on my smartphone is inaccurate. How do I fix it?

FAQ for Samsung mobile. Find more about The GPS location on my smartphone is inaccurate. How do I fix it? with Samsung Support.

How to use How to find phones model number, serial number or IMEI number

FAQ for Samsung Mobile. Find more about How to find phones model number, serial number or IMEI number with Samsung Support.

How to use Restart your Galaxy phone regularly to prevent it from slowing down or freezing

FAQ for Samsung Mobile. Find more about restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.

Software Upgrade How to update latest software for your Galaxy mobile device

FAQ for Samsung Mobile. Find more about 'How to update latest software for your Galaxy mobile device' with Samsung Support.

Hardware How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?

FAQ for Samsung Z Fold3 or Galaxy Z Flip3. Find more about "How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?" with Samsung Support.

Setting What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?

FAQ for Samsung Z Fold3 and Z Flip3 . Find more about "How to use Pro Mode on my Samsung Phone" with Samsung Support.

Bluetooth How to troubleshoot when Bluetooth headset audio is unstable

FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.

Setting Remove accounts from your Galaxy phone or tablet

FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.

SNS Poor picture quality when sharing pictures to Instagram

FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.

Setting How do I delete all of my personal information from my device?

FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.

Call & Contacts What to do when your Galaxy device is unable to make or receive calls

FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.

Network & WiFi What to do when calls disconnect or there’s no network signal on your Galaxy device

FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.

Audio What to do when there is no sound in my wired headphones

FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.

Setting The proximity sensor is not working properly

FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.

Galaxy Apps How to use Diagnostics in the Samsung Members app on your Galaxy device

FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.

How to use How to prevent the overheating of your Galaxy device

FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.

Power How can I prevent micro-vibrations?

FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.

How to use What to do when the keys on your Galaxy device stop working

FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.

How to use There is a gap between the screen and frame of my device

FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.

How to use How to troubleshoot Camera app errors

FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.

Setting My device displays a water drop icon and will not charge

FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.

How to use How to troubleshoot software update issues

FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.

Battery Issues with wireless charging

FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support

Network & WiFi How to troubleshoot Mobile data issues

FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.

How to use What's new in ONE UI 4.0?

FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.

Galaxy Apps The display isn't working properly

FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.

Backup & Restore How to troubleshoot when your device doesn't detect an SD card

FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card

How to use How to clean your Galaxy device

FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.

How to use My device is shattered and there is a crack on my screen

FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.

Audio How to troubleshoot poor sound quality during a phone call

FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.

How to use Questions about ONE UI 4.0

FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.

Battery Issues with wired charging

FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.

How to use How to reboot a frozen Galaxy device

FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.

How to use How to protect your Galaxy device from malware

FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.

How to use How to request Virtual Onboarding Service

FAQ for Samsung Z Fold3 and Z Flip3 . Find more about "How to use Pro Mode on my Samsung Phone" with Samsung Support.

How to use How to manage files on your Galaxy Phone

FAQ for Samsung Mobile Devices. Find more about "How to manage files on your Galaxy Phone" with Samsung Support.

How to use How to use the S22 Ultra S Pen and check its compatibility

FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.

How to use How to use AR Emoji Sticker

FAQ for Mobile Devices. Find more about How to use AR Emoji Sticker with Samsung Support.

How to use What to do if your Touch Screen is not working properly

FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.

How to use What to do if your microphone or speaker is not working properly

FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.

How to use What are the features of the Samsung clock?

FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.

How to use How to make the most of Single Take with the Galaxy S22 AI Camera

FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.

How to use How to play sound in both speakers and solve mute problems

FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.

How to use How to improve the vibration of your Galaxy S22 device

FAQ for mobile devices. Find more about How to Improve the Vibration of your Galaxy S22 Device with Samsung Support.

How to use Know what the green dot at the top of your screen means

FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.

Setting Samsung Service Center Operation Update

FAQ for Samsung Service Center. Find more about 'Samsung Service Center Operation Update' with Samsung Support.

How to use How to make the most out of Edge Panels

FAQ for Mobile Devices. Find more about How to make the most out of Edge Panels with Samsung Support.

How to use How to use Android Message on my Galaxy device

FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.

How to use How to use Quick Share on my Samsung Galaxy Device

FAQ for Samsung Mobile. Find more about 'How to use Quick Share on my Samsung Galaxy Device' with Samsung Support.

How to use How to hide the navigation bar on Galaxy devices

FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.

How to use How to connect a Galaxy Watch to a smartphone

FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.

How to use How to connect Galaxy Buds to other devices

Learn how to pair your Galaxy Buds with other devices.

How to use How to manage calls when multiple Bluetooth devices are connected

FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.

How to use What is the foldable display and protective film on my smartphone?

FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.

How to use What is the Galaxy Buds 360 audio feature?

FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.

How to use How to manage tiles on your Galaxy Watch

FAQ for Mobile Devices. Find more about How to manage tiles on your Galaxy Watch with Samsung Support.

How to use How do I change the display name of my Galaxy Buds?

FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.

How to use How can I take a screenshot on my Galaxy Watch?

FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.

How to use How can I make a payment with my Galaxy Watch?

FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.

How to use How can I see the navigation bar on my Galaxy device?

FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.

How to use What is the Device care feature in Galaxy smartphones?

FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.

How to use How can I find my watch and Buds using Galaxy Wearable?

FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.

How to use How to solve S Pen connection issues

FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.

How to use How to use Always On Display

FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.

How to use How to use Samsung DeX on the Galaxy S22

FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.

How to use What is Power saving mode on my Galaxy phone?

FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.

How to use How to use Samsung Members Diagnostics

FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.

How to use How to use Scroll Capture on a Galaxy smartphone

FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.

How to use What is the Secure Folder and how can I use it?

FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.

How to use How to use the Galaxy Z Fold4 Taskbar

FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.

How to use What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.

How to use What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.

How to use What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

How to use What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

How to use How to use S Pen Pro on my Galaxy Z Fold4

FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.

How to use How to improve the Galaxy Z Flip4 battery life

FAQ for Mobile Devices. Find more about How to improve the Galaxy Z Flip4 battery life with Samsung Support.

How to use How to attach the protective film to the Galaxy Z Fold4

FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.

How to use What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

How to use How to fix moisture detect warning in your Samsung device

FAQ for Samsung Mobile. Find more about 'How to fix moisture detect warning in your Samsung device' with Samsung Support.

How to use Safety precautions when using a Galaxy device

FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.

How to use How to automatically refresh the Samsung Galaxy weather widget through movement

FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.

How to use How to use Galaxy device in an emergency to contact emergency contacts and view important medical information

FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.

How to use How to change the language settings of each app in your Galaxy device

FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.

How to use How to select and view only the albums you want to see in Galaxy gallery

FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.

How to use How to connect your Galaxy device to other devices using Connected Devices

FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.

How to use How to use your Galaxy camera to add and edit a watermark for your photos

FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.

How to use Galaxy Phone Water Resistance

FAQ for Mobile Devices. Find more about Galaxy phone water resistance with Samsung Support.

Call & Contacts How to turn off Emergency SOS function

FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support. 

Setting How to add or remove buttons from quick setting panel

FAQ for Mobile Devices. Find more about How to add or remove buttons from Quick Setting panel with Samsung Support. 

Setting How to find and remove duplicate files on your Galaxy device

FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support.

How to use How to use Samsung Video editor

FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support. 

How to use How to capture an image from a video frame

FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support. 

Setting How to solve screenshot errors on devices with Android 13 OS

FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.

How to use How to record, edit and share videos in 8K with your Galaxy device

FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support. 

Network & WiFi Network carriers that support 5G for Samsung Galaxy devices

With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.

How to use Use two hands with your Samsung Galaxy devices for maximum productivity

Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.

Troubleshoot NFC issues on Galaxy devices

NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.

Network & WiFi How to run eSIM self-diagnostics for the Galaxy Watch series

If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.

How to use Navigate your Galaxy phone and Galaxy tablet using Multi control

Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!

Hardware Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology

Use this guide to understand how the new Flex hinge technology in Galaxy Z Flip5 and Fold5 works.

Power Causes and solutions for when your Samsung Galaxy device gets warm

If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.

Application Galaxy device slows down, freezes, or displays ads after installing third-party apps

The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.

Camera How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam

Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.

Camera Tips for taking clear close-up photos with Galaxy phones

Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.

How to use How to clean your Samsung Galaxy device

Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.

Software Upgrade Simplified app names in Galaxy One UI 6

Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.

How to use Protect your Galaxy device with the Auto Blocker feature

A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.

Hardware Third-party products causing paint to peel off Galaxy devices

Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.

Call & Contacts eSIM Contact saving function support discontinued

Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.

Galaxy Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts

Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.

Galaxy Apps Use the Samsung Find app to locate a lost device

Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.

Galaxy Apps Features of the Samsung Find app

Discover the various features of the Samsung Find app.

How to use How to set Generative wallpaper on Galaxy devices

Learn how to use generative wallpaper on the Galaxy S24.

Multimedia How to use Quick Share to share a file between phones

Learn how to use the Quick Share feature on your Galaxy S24.

Camera Enhanced zoom and Nightography on Galaxy devices

Discover the latest improvements in the enhanced zoom and nightography features included on the S24.

Network & WiFi Samsung Galaxy device's GPS signal is lost

Discover the causes of a lost GPS signal on a Galaxy device.

Audio How to use hearing aids with Samsung Galaxy devices

Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.

Lock Unlock Your Samsung Galaxy with a previous screen lock method

Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.

Hardware Solid foreign object and water resistance rating (IP ratings) guide

Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.

Network & WiFi What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device

Learn some simple solutions for when your Galaxy device has a poor signal.

Galaxy Apps View your step count in Samsung Health

Learn to use Galaxy devices to track your step count in the Samsung Health app.

Software Upgrade How to update your Samsung Galaxy phone or tablet

Learn how to keep your Galaxy phone or tablet up-to-date.

Setting About the updated Edge Panel and accessing the Smart select feature

Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.

Audio Sounds, vibrations, and notifications on your Samsung Galaxy devices

Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.

Battery How to set the display of charging information on your Samsung Galaxy device

Learn how to customise the display of charging notifications.

How to use How to locate the digital User guide on your device

Learn how to locate your Galaxy device’s digital user manual on your device.

Audio Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications

Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.

Power What to do if your Samsung Galaxy device turns off unexpectedly

If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.

How to use How to pair a Galaxy Watch with your Samsung Galaxy device

Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.

Power How to use the Wireless power sharing feature on your Galaxy Device

Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.

Setting How to use your Galaxy phone or Watch to manage notifications on your wearable device

Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.

How to use How to fix the “No SIM Card Detected” error on Samsung Galaxy devices

Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.

How to use What to do if your Samsung Galaxy device is not responding to S Pen Air actions

Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.

Audio Troubleshooting speaker and sound issues on a Samsung Galaxy device

Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.

How to use How to use the Galaxy Avatar feature on your Samsung Galaxy S25

Learn how to use the Galaxy Avatar feature on your Samsung Galaxy device to create and personalise your digital avatar.

How to use Changes to the Home screen on the Samsung Galaxy S25

Explore the Samsung Galaxy S25 with improved Home Screen layouts, landscape mode, widget labels, enlarged folders, and enhanced customisation for Galaxy devices.

Lock Brief widgets on your Samsung Galaxy S25 Lock screen

Learn how to customise the Brief widgets on your Samsung Galaxy Lock screen.

How to use Guide to Apps screen changes on the Samsung Galaxy S25

Discover the Apps screen changes on the Samsung Galaxy S25, including improved search bar placement, vertical scrolling for alphabetical sorting, and enhanced one-handed usability.

Network & WiFi Why SIM card cannot be detected

Some of the possible causes may be SIM card is not inserted correctly, SIM card or card slot is broken, SIM card is disabled or phone require reboot.

How to use How to charge my Galaxy Buds

FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.

How to use Tips to caring for the Samsung Galaxy Z Fold3 or Galaxy Z Flip3

FAQ for Samsung Mobile Device . Find more about "Tips to caring for the Samsung Galaxy ZFold3 or Galaxy Z Flip3 " with Samsung Support.

Setting How to block accidental touches on Samsung Galaxy Smartphone

FAQ for Samsung Mobile Device. Find more about "How to block accidental touches on Samsung Galaxy Smartphone" with Samsung Support.

How to use How to use Samsung Members App

FAQ for Samsung Members App. Find more about "How to use Samsung Members App" with Samsung Support.

How to use How to Control Media and Devices on Your Samsung Galaxy Smartphone

FAQ for Samsung Mobile Devices. Find more about "How to Control Media and Devices on Your Samsung Galaxy Smartphone" with Samsung Support.

How to use How to backup data on Samsung Galaxy Device automatically

FAQ for Samsung Mobile Device. Find more about "How to backup data on Samsung Galaxy Device automatically" with Samsung Support.

How to use What is the Samsung Flow and How to use it

FAQ for Samsung Mobile Device. Find more about "What is the Samsung Flow and How to use it" with Samsung Support.

How to use How to use Samsung Bixby Application

FAQ for mobile device. Find more about "How do I activate Bixby?" with Samsung Support.

How to use How to use Calendar App on My Samsung Smartphone

FAQ for Samsung mobile devices. Find more about "How to use Calendar App on My Samsung Smartphone" with Samsung Support.

Galaxy Apps How To Troubleshoot Google Play Store Download

FAQ for Samsung Mobile. Find more about 'How To Troubleshoot Google Play Store Download' with Samsung Support.

Application How To Remove Lock Screen Ads

FAQ for Samsung Mobile. Find more about 'How To Remove Lock Screen Ads' with Samsung Support.

Application How To Fix Apps Keep Crashing And Freezing

FAQ for Samsung Mobile. Find more about 'How To Fix Apps Keep Crashing And Freezing' with Samsung Support.

How to use How To Mirror From Your Samsung Smartphone To Your Tv

Follow the simple steps on how to use Smart View to screen mirror from your smartphone to TV. Other methods of screen mirroring are also provided in this FAQ.

How to use How To Update Software And Apps On Your Samsung Galaxy Watch Active2

FAQ for Samsung Mobile. Find more about 'How To Update Software And Apps On Your Samsung Galaxy Watch Active2' with Samsung Support.

Bluetooth [Galaxy Note 8] How do I use Glance feature?

We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.

Camera [Galaxy Note 8] How do I use Funny stickers?

We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.

Application [Galaxy Note 8] How can I deactivate Bixby Home from the Home screen?

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Application [Galaxy Note 8] How do I set voice wake-up for Bixby?

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Application [Galaxy Note 8] How to change languages to communicate with Bixby Voice?

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Bluetooth [Galaxy Note 8] How do I activate and use Bixby Vision?

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Application How do I delete the registered Iris?

We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.

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