How to fix the door issues on a Samsung refrigerator?

Last Update date : Apr 24. 2023
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When refrigerator or freezer doors do not close properly, they will impair cooling performance and eventually cause frost to form. If you are experiencing problems closing your refrigerator door properly, follow the troubleshooting guide below:

1 Ensure the door does not have too much weight.
2 Check to see if the door seal is blocked by debris that prevents the door from closing. To clean the door seal, use a soft cloth with warm water.
3 Check if the Refrigerator is not leveled, adjust the leg to align the door.
4 Ensure the door seal is in good condition with no tears or missing/brittle sections.
5 Ensure that all shelves and drawers are properly pushed inside.
1 Sometimes it may happen due to vacuum creation inside refrigerator. To resolve it, please check whether the drain pipe is dipped in water of drain tray or not. If dipped, then remove water from drain tray.
2 Set the temperature accordingly to the food load. Do not set it too cold if less food is stored.
3 Clean the door seal.
1 The door may not close if the refrigerator is filled with food storage. Remove some of the food storage and try again.
2 Clean the door seals with warm water and damp cloth. Then wipe with a dry cloth.
3 Inspect the rubber seal around the door. Make sure it is not warped or damaged, preventing the door from closing.

If the seal is damaged, visit the Support Center to request service.

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