What should I do if the product was found damaged upon box opening?

Please contact us within 24 hours of Delivery to raise a return request.

In such a case please do not use activate the device with SIM or via WiFi. Retain original packaging of the product and share with us the images of damaged product and clear images of inner and outer packaging. This information is required by our fulfillment partner to investigate the cause of damage through the courier partner.

 

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