Samsung
Support Center
Whether it's a product repair or just some help and advise. There are 4 authorised support centers across Hong Kong that can help you. All are fully trained and use genuine Samsung parts in all repairs. Find your product type below to see how you can get the face-to-face support you need.
What product do you have?
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- Smartphone, Tablet or Wearable
- To ensure the safety of your personal information, please remember to activate the maintenance mode before sending your phone in for repair. When maintenance mode is enabled, access to customer data within the device is restricted. Please click here to find out more about maintenance mode.
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- Other products
- For anything else, please contact us on 3698 4698 and we will be able to advise you with next steps.
Find a Support Center
How to search
To find your closest Support Center,
please follow the steps below.
please follow the steps below.
1. Select product category from the above options
(Mobile device, Home Appliance etc.)
2. Enter your city, town or post code
3. If no results appear, please increase the search radius
(20miles, 30miles etc.)
(Mobile device, Home Appliance etc.)
2. Enter your city, town or post code
3. If no results appear, please increase the search radius
(20miles, 30miles etc.)