Get your Samsung smartwatch's information

Last Update date : Oct 20. 2021
Get your Samsung smartwatch's information

Have you ever owned something, but never really knew much about its model number or other specifications? That is... until you needed to? Luckily, important information about your Samsung smartwatch is all kept together. With a few simple taps, you can get the info you need right on the watch itself.

Note: Information provided applies to devices sold in Canada. Available screens and settings may vary for smartwatches sold in other countries.

Note: Maybe you are on the phone with your network carrier and need to know watch's serial number, or you just want to check the software version. It is easy to look that up along with other important information.

From the watch's Home screen, you can navigate to and tap Settings. You can also swipe down the Home screen, and then tap the Settings icon on the Quick panel.

Note: On the Gear S2 or Gear Fit2 Pro, the Settings icon is not available on the Quick settings panel.

Next, depending on what kind of watch or fitness band you have, tap About watchAbout device, or About band.

Note: On the Gear S2 or Gear Fit2 Pro, you will need to tap Gear info and then tap About device.

Get your smartwatch's information

The following information may be displayed:

  • Watch phone number: Displays the smartwatch's phone number if the watch has LTE service.
  • Model number: Displays the model number.
  • Serial number: Displays the serial number.
  • IMEI: Displays the smartwatch’s unique IMEI number.
  • Storage: Displays the available storage space.
  • Device: Access information about the watch, such as its EID, IMEI, or ICCD.
  • Legal info: Access the guide for checking the smartwatch's open source license. From this page, you can also turn on the "Send diagnostic data" feature to help Samsung improve the quality and performance of our products and services. You can turn this feature on or off at any time.
  • Software: Access the smartwatch's software version and security status.
  • Battery: Access the smartwatch's battery voltage and capacity.

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