How do I transfer my data from my old phone to my new phone?
Smart Switch, an app developped by Samsung, lets you seamlessly transfer all your data from your old phone to your new Galaxy phone. Smart Switch will transfer data from most Android or iOS phones, and even some older Windows and Blackberry devices. Click here to know how.
So many ways to switch
Through Wi-Fi
With a USB cable
Using a PC
From external storage
Switch from iPhone via Wi-Fi
Step 1
Turn off two-step verification on your Apple ID before beginning the process (if applicable).
Open Smart Switch on your new Samsung device, then tap 'Start' and read the terms of service, then tap 'Agree'.
On newer Samsung devices, you will find Smart Switch at Settings > Cloud and accounts > Smart Switch . On older ones, you may need to download it from the Play Store.
Step 2
Select 'Wireless', then 'Receive', then 'iOS'.
Step 3
Enter your iCloud username and password, then tap 'Sign-in'.
Step 4
Deselect any information you don't want to copy, then select 'Import'. Once you've imported the basic information, you will be given the option to download media content such as photos and documents. Untick anything you don't want to transfer, then tap 'Import'.
Step 5
Once the transfer is complete, tap 'Close app'. Don't forget to also disable iMessage on your iOS device.
Switch from Android with a USB cable
Step 1
Make sure you have Smart Switch on both devices. You will find it at Settings > Cloud and accounts > Smart Switch or at Settings > Accounts and back up > Smart Switch. On older ones, you may need to download it from the Play Store.
Step 2
Simply connect the two phones together using the USB-C connector that came in the box with your new phone then select ‘Backup’ in the Smart Switch program interface, and then ‘Allow’ on your phone to start the transfer process.
Step 3
Open Smart Switch on your new device and tap ‘Start’, then follow the onscreen instructions.
You will have the option to choose which data you wish to transfer. While it is transferring, you will see a percentage on the screen letting you know how far through it is. The time taken will depend on the amount of data and the strength of your connection.
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