Receive up to $600 Trade-In Top-up with Eligible Galaxy Book4 Series Devices

Terms and Conditions

*Some conditions apply. Offer valid from April 17, 2024 at 12:00 AM EST to May 1, 2024 at 11:59 PM EST (“Offer Period”). Receive up to $600 trade-in promotional credit, in addition to the trade-in value when you trade in your old laptop (the “Eligible Trade-In Product”) towards the purchase of an Eligible Galaxy Book4 Series Device (as listed in the table below) during the Offer Period. To qualify for the promotional credit, you must do the following during the Offer Period:

1.      Complete the purchase of an Eligible Galaxy Book4 Series Device through the Samsung Shop App, or online at https://www.samsung.com/ca/; 

2.      Trade-in your Eligible Trade-In Product; and

3.      For purchases online, ship the Eligible Trade-in Product within 21 calendar days of receiving the waybill to complete the trade-in process.*

*For purchases made through the Samsung Shop App or online, you must apply the trade-in of the Eligible Trade-in Product at cart level using the trade-in tool, prior to checkout.

Eligible Galaxy Book4 Series Devices:

Note: 

1.      Once the Eligible Trade-in Product has been traded in, it cannot be returned to the customer, even if the purchased Eligible Galaxy Book4 Series Device has been returned by the customer for any reason including but not limited to buyer’s remorse. Samsung is not responsible for the Eligible Trade-In Product once it has been provided by the customer to Samsung in connection with this offer.

2.      Please send us your Eligible Trade-In Product only. Any packaging, whether original or new, and any accessories that you choose to send with your device will be disposed of and cannot be returned to you.

Please Note: In the event that the trade-in value of the Eligible Trade-In Product and the up to $600 trade-in promotional credit (if applicable) exceed the purchase price of your new Eligible Galaxy Book4 Series Device, you will not be eligible to participate in this Offer and (for purchases made online) the system will display an error message.

I) Redemption process for purchases made on the Samsung Shop App or online on https://www.samsung.com/ca/:

For the purchase of an Eligible Galaxy Book4 Series Device made through the Samsung Shop App or online at https://www.samsung.com/ca/, the verification of the Eligible Trade-in Product will be performed by Assurant Services Canada Inc. (the “Service Provider”).

The process is as follows:

1.      Add the Eligible Galaxy Book4 Series Device to your cart through the Samsung Shop App or online at https://www.samsung.com/ca/ during the Offer Period.

2.      Complete the Trade-In Tool in your online cart by registering and providing all requested information of your Eligible Trade-In Product, including its Serial Number/IMEI.

3.      The applicable trade-in promotional credit will then be applied towards the purchase price (before taxes) of your new Eligible Galaxy Book4 Series Device, at the time of checkout.

4.      Complete the purchase by entering your payment and shipping information by May 1, 2024.

5.      A prepaid waybill will be sent to your registered email address when your new Eligible Galaxy Book4 Series Device is shipped.  The email will come from the Service Provider, and will contain details about the timeline and process of sending your Eligible Trade-In Product to the Service Provider.**

6.      Mail your Eligible Trade-in Product to the address listed on the waybill within 21 calendar days of receiving the waybill.

7.      The Eligible Trade-in Product will be received and assessed by the Service Provider to determine the final trade-in value.

** Please be sure to check any spam/junk folders in your email account if you do not see the email within 48 hours of receiving your shipment information from Samsung. In the event that you do not see the email with the Trade-In waybill, please contact Samsung Canada’s customer service team by either: (i) live chat; (ii) phone: 1-800-SAMSUNG (1-800-726-7864); or (iii) email at info.seca@samsung.com.

Please note: For trade-in transactions completed online at  https://www.samsung.com/ca/ if you do not send in your Eligible Trade-In Product within the prescribed time, or if the device condition differs materially from that which you have represented to be accurate using the Trade-In Tool, your trade-in transaction may be subject to a Non-Return Charge, Device Condition Charge, or Rejection of Device Condition Charge, in whole or in part, in accordance with the Trade-In Program Terms and Conditions of Use. The Eligible Trade-In Product can be traded-in in any condition to participate in this program provided that it: (i) is verifiable in accordance with its serial/IMEI number, (ii) was purchased in Canada; (iii) has a minimum qualifying trade-in value of $0 as determined by the Service Provider’s device valuation software; (iv) is owned by the customer; (v) the IMEI or Serial Number of the device can be validated and has not been removed, altered or defaced; and (vi) the device malfunction or damage, if any, is not due to (A) improper or intentional installation or removal of any parts or components, or (B) improper or intentional equipment modification. See https://www.samsung.com/ca/trade-in-program/ for full terms and conditions.

This offer is limited to the trade-in of one (1) Eligible Trade-in Product per Eligible Galaxy Book4 Series Device purchased. This offer has no cash value. The minimum qualifying trade-in value of the “Eligible Trade-In Product” must be $0 as determined by the Service Provider’s device valuation software. The up to $600 trade-in promotional credit is based on completing the trade-in towards your purchase of an Eligible Galaxy Book4 Series Device as listed above. Any questions relating to the Eligible Trade-In Product must be addressed where the trade-in takes place. For any questions with respect to the trade-in process conducted online at www.galaxyupgrade.ca, please call 1-800-726-7864. Trade-in value for your Eligible Trade-In Product is final and non-negotiable.

Availability and selection may vary. While quantities last. No rain checks. Offer is open to Canadian residents only. Offer is valid for a limited time and is subject to change or cancellation without notice. This offer cannot be combined with any other offer unless otherwise specifically agreed to by Samsung in writing. Offer provided by Samsung Electronics Canada Inc.