When a device is received at an authorised Service Centre, one of our authorised technicians will complete a full device assessment, they will then confirm if the device meets the criteria for a Screen Repair or if the screen requires replacing.
Screen Repair service is available for the following models:
• Galaxy S20, Galaxy S20+, Galaxy S20 Ultra
• Galaxy S21, Galaxy S21+, Galaxy S21 Ultra
• Galaxy Note20, Galaxy Note20 Ultra
• Galaxy Fold, Galaxy Fold2
• Galaxy Z Flip, Galaxy Z Flip 5G
• Galaxy Z Flip3 5G, Galaxy Z Fold3 5G
Screen Repair is only available via online bookings and cannot be completed at Samsung experience stores.
To create a service request for a Screen Repair click here.
