To receive your bonus gift you must follow the Bonus Gift Claim Process outlined below:


• 1. Pre-order a Participating Product during the Promotional Period from a Participating Retailer (excluding the Samsung Online Store)
  
• 2. Keep your valid proof of purchase (as outlined below) and IMEI/Serial number for all Participating Products
  
• 3. Provide a copy of your proof of purchase and IMEI through the redemption portal www.samsung.com/au/offer/galaxy-tab-s9/
       a. Instructions on how to find IMEI/Serial number can be found at www.samsung.com/au/support/mobile-devices/how-to-find-phone-model-number-serial-number-or-imei-number/
  
• 4. Follow the prompts to receive a promo code to your registered email address (“Promo Code”)
  
• 5. Visit www.samsung.com/au/shop-gift/ (“Samsung eStore”) to select your Bonus Gift, and once it has been added to your cart, add the Promo Code exactly as it is displayed to the promo code field and click apply
  
• 6. You may claim your Promo Code from 09:00 AM AEST 11th August 2023 to 11:59 PM AEST 15th September 2023
  
• 7. You must redeem your Promo Code for a Bonus Gift by no later than 11:59 PM AEDT 31th October 2023

No, if the purchase was made through the Samsung Online Store or selected Samsung Enhanced Partnership Portals, the corresponding Bonus Gift will be automatically applied to the Participating Product and displayed in the cart at checkout.

1. • Samsung Online Store: https://shop.samsung.com/au/
2. • Samsung Retail Stores (Samsung-branded physical stores or studios in Australia, a list of which is available at the URL www.samsung.com/au/samsungstore)
3. • Telstra & Telstra Partners
4. • Optus & Optus Partners
5. • Vodafone & Vodafone Partners
6. • Harvey Norman
7. • Joyce Mayne
8. • Domayne
9. • JB Hi-Fi
10. • The Good Guys
11. • Officeworks
12. • Bing Lee
13. • Costco
14. • Qantas Q Store - https://marketplace.qantas.com/au
15. • eBay - https://www.ebay.com.au/str/samsungaustralia
16. • Flybuys Rewards https://experience.flybuys.com.au/rewards/store/

If you are having trouble submitting information relating to your proof of purchase and obtaining a Promo Code, contact our team at Telco-promos@samsung.com or phone: 1300 362 603, option 9, then 5.

If you are having trouble applying your Promo Code when selecting your Bonus Gift or have a question about delivery of your Bonus Gift, contact our team onlinesupport@samsung.com or call 1300 362 603, option 9, then 4.