Is it normal for Galaxy phone to heat up?
This phenomenon is normal and is just the result of the device's Processor is active. Running numerous programs causes the Processor to do more tasks, which generates more heat. This occurs on the majority of electronic gadgets, even those made by other manufacturers (including PCs and laptops).
Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap Download and install.
Step 3. Follow the on-screen instructions.
Note: This help content is applicable for Galaxy devices purchased through Samsung Gulf retailers.
Why is your phone overheating?
There is a difference between warm and hot. After 15 minutes of gaming, it's natural to feel a little warmer. However, you should consider whether your phone sends an overheating alarm or feels unusually warm to the touch.
To troubleshoot, you've probably already closed a few applications or rebooted your smartphone.
- Playing high-quality games for a long time
- Recording videos for extended periods
- Streaming videos while using the maximum brightness setting
- Using the Screen Mirroring / Smart View feature (connecting mobile device to a TV).
- Using Multi window
- Updating or installing apps while recording videos
- Downloading large files during a video call
- Recording videos while using a navigation app
• A large amount of data syncing with the cloud, email, or other accounts
• Exposing a device to sunlight when the temperature is high around you
• Extensive usage of the mobile hotspot and tethering feature
• Using a device in areas with weak signals or no reception or in the roaming network
• Charging the battery with a damaged / unapproved USB cable
• Device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead
Note: If you have tried the suggestions above and your device has not cooled down, please contact Samsung Support for further solutions.
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