Samsung Tax Exemption Program FAQs
General Information:
-
What is the Samsung Tax Exemption Program?The Samsung Tax Exemption Program lets tax-exempt customers make tax-free purchases of eligible products or services on Samsung.com. To register for the program, you first need a Samsung Business Account.
-
How do I apply for a Samsung Tax Exempt Account?You need a Samsung Business Account before you can register for a Tax Exempt Account. You can apply for tax exemption when you create your Samsung Business Account. If you already have a Samsung Business Account, check the box beside Apply for tax-exempt shopping at the bottom of your Account Profile and click Submit. Then, choose the Tax Exemption Category and Tax Exemption State(s) for each state where you make purchases or ship orders, and upload your Tax Exempt Business Certificate(s) for each state. Your application will take up to 3 business days for processing. Once approved, you can place tax-exempt orders from the Samsung Business site for your approved states.
If at any time you need to add another state, return to your Account Profile, click Add New State, choose a state from the dropdown, attach the state’s certificate and Submit. Please plan for the approval process to take up to 3 business days. -
How do I renew my Tax Exempt Account?Your Tax Exempt Status for a given state must be updated on the date when the corresponding tax exemption certificate expires. If there is no expiration date on a tax exemption certificate, that certificate must be updated within three years of the signature date. Your expiration dates are always visible on your Account Profile. To renew, repeat the above steps to reapply for whichever state has expired.
-
How do I know my tax exemptions are working?Once you’re approved for tax-exempt shopping, any purchase you make on Samsung.com/Business will automatically apply the tax exemptions for the states you’ve had approved. You can always see which states are currently approved in your Account Profile.
-
I want employees to be able to make tax-exempt purchases. Will they use the same account?No, each employee must have their own Samsung Business Account, which cannot be shared.
-
How do I cancel the Tax Exempt Account for an employee who left my organization?Samsung Customer Support can help you with a deactivation. Contact us at 844-510-9783 from 8:00 AM to 5:00 PM ET, Monday through Friday.
Have questions?
Order support
(888) 312-2070
Get help with your business orders.
Contact a sales expert
Get in touch with our sales team to discuss tailored solutions for your business. You can call (866) 726-4249 to talk to an expert now, or use the form below to submit your requests.
Get product support
Find manuals, downloads, warranty information and more. We also offer FAQs and demos to help with business product questions.