How do I transfer my data from my old phone to my new phone?

Smart Switch is the simplest way to transfer all your data to your new Galaxy smartphone. Keep your contacts, photos, music and more. And it’s compatible with most major operating systems.

So many ways to switch

Through Wi-Fi

Image shows an icon of two phones next to each other with a blue dotted line connecting the two phones at the top Image shows an icon of two phones next to each other with a blue dotted line connecting the two phones at the top

With a USB cable

Image shows an icon of two phones next to each other with a blue dotted line connecting the two phones at the bottom Image shows an icon of two phones next to each other with a blue dotted line connecting the two phones at the bottom

Using a PC

Image shows an icon of a phone next to a PC with a blue dotted line connecting the two at the bottom Image shows an icon of a phone next to a PC with a blue dotted line connecting the two at the bottom

From external storage

Image shows an icon of a phone above a PC with a short thick blue cable connecting the two in the middle Image shows an icon of a phone above a PC with a short thick blue cable connecting the two in the middle

Switch from iPhone via Wi-Fi

 

Step 1

Turn off two-step verification on your Apple ID before beginning the process (if applicable).
Open Smart Switch on your new Samsung device, then tap 'Start' and read the terms of service, then tap 'Agree'.

On newer Samsung devices, you will find Smart Switch at Settings > Cloud and accounts > Smart Switch . On older ones, you may need to download it from the Play Store

 

Step 2

Select 'Wireless', then 'Receive', then 'iOS'.

 

Step 3

Enter your iCloud username and password, then tap 'Sign-in'.

 

Step 4

Deselect any information you don't want to copy, then select 'Import'. Once you've imported the basic information, you will be given the option to download media content such as photos and documents. Untick anything you don't want to transfer, then tap 'Import'.

 

Step 5

Once the transfer is complete, tap 'Close app'. Don't forget to also disable iMessage on your iOS device.

Image shows a still image from the start of a how to explainer video, with a man's hand holding a smartphone over a table with a bowl of tomatoes and the corner of a magazine and other bowls visible Image shows a still image from the start of a how to explainer video, with a man's hand holding a smartphone over a table with a bowl of tomatoes and the corner of a magazine and other bowls visible

Switch from Android with a USB cable

 

Step 1

Make sure you have Smart Switch on both devices. You will find it at Settings > Cloud and accounts > Smart Switch or at Settings > Accounts and back up > Smart Switch. On older ones, you may need to download it from the Play Store

 

Step 2

Simply connect the two phones together using the USB-C connector that came in the box with your new phone then select ‘Backup’ in the Smart Switch program interface, and then ‘Allow’ on your phone to start the transfer process.

 

Step 3

Open Smart Switch on your new device and tap ‘Start’, then follow the onscreen instructions.

You will have the option to choose which data you wish to transfer. While it is transferring, you will see a percentage on the screen letting you know how far through it is. The time taken will depend on the amount of data and the strength of your connection.

Image shows a still image from the start of a how to explainer video, with a man's hand holding a Galaxy smartphone above a wooden tabletop with a flower and the edge of a bowl also visible Image shows a still image from the start of a how to explainer video, with a man's hand holding a Galaxy smartphone above a wooden tabletop with a flower and the edge of a bowl also visible

Other ways to switch

  • Switch from Android using a PC
  • Switch from iPhone with a USB cable
  • Switch from Android via Wi-Fi
  • Switch from iPhone using a PC

Your devices need a few things to work with Smart Switch. Have a check below to see if they’re compatible.

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